RETURNS AND EXCHANGES
RETURNS
I want to return my purchase! What do I do?
If you are not 100% satisfied with your purchase from Cookie Cutter you can return your item(s) for a full refund within 5 days of receiving your garment.
Returns must be unworn, in the state you received them, and in the original packaging. Returning item(s) must be couriered back to:
COOKIE CUTTER SWIMWEAR
c/o Waewest studio.
1 Old Fort Road,
Unit 19 Sage Centre,
Salt Rock, 4329.
EXCHANGES
I want to exchange my purchase for a different size! What do I do?
If you wish to exchange your purchase for another item from Cookie Cutter, you must first email or DM us your new size or swimwear choice to check availability.
The item must be unworn, in the condition you purchased it in, and in the original packaging. Courier your item(s) at your expense, back to:
COOKIE CUTTER SWIMWEAR
c/o Waewest studio.
1 Old Fort Road,
Unit 19 Sage Centre,
Salt Rock, 4329.
Once received and checked, we will then courier the exchanged item(s) to you.
NB. Please note that all items discounted or ON SALE are only eligible for a once-off exchange for an item of the same value. No refunds.
However items purchased using a coupon code are eligible for return or exchange at the discounted value. Only one exchange is allowed.
